1103 | Technical Coordinator / Solution Engineer
About this job
Technical Coordinator / Solution Engineer Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Technical Coordinator / Solution Engineer to join our dynamic team on a full-time basis. We are looking for a hands-on technical professional who will serve as the primary on-site technical expert, supporting deployment, configuration, automation, monitoring, and troubleshooting activities within a customer environment. This role is ideal for a specialist with strong infrastructure and operational experience who enjoys working independently while collaborating closely with remote engineering and product teams. Responsibilities • Install, configure, and support local server-side software components. • Support local environment setup and configuration of server and viewer-related components. • Manage and support secure data preparation, upload, and processing workflows. • Develop and maintain basic orchestration and automation scripts. • Monitor technical environments and proactively troubleshoot issues. • Investigate problems related to setup, configuration, data uploads, processing steps, and environment stability. • Maintain setup documentation, troubleshooting records, and operational procedures. • Communicate effectively with remote product and vendor technical teams in English. • Escalate product-specific, environment-related, and data-quality issues to appropriate technical stakeholders. • Work predominantly on-site at the customer location in Kyiv, depending on project needs. • Act as the main technical representative on-site while coordinating with remote support teams. Requirements Requirements Required Qualifications • Strong experience working with Windows and/or Linux server environments. • Proven experience installing, configuring, and supporting server-side or enterprise software solutions. • Hands-on scripting experience with Bash, PowerShell, or Python. • Experience creating and maintaining workflow automation and orchestration scripts. • Strong background in deployment, configuration, monitoring, and troubleshooting of technical environments. • Understanding of secure environments, access control, credential management, and sensitive data handling. • Ability to read technical documentation and follow setup and design instructions. • Experience collaborating with remote technical teams and participating in English-language meetings. • Strong analytical and troubleshooting skills. • Ability to work independently with minimal supervision. Nice to Have • DevOps or Infrastructure Engineering background. • Experience with on-premises or hybrid infrastructure environments. • Experience working with data processing workflows. • Familiarity with visualization platforms, viewer/server environments, or similar technical systems. • Basic knowledge of encryption and decryption workflows. • Experience working with APIs and integrations. • GIS, spatial data, or 3D visualization experience. • Customer-facing technical support, consulting, or implementation experience. Specific Requirements • Must be based in Kyiv or willing to work primarily from Kyiv. • Availability for regular on-site presence at the customer location. • Comfortable working within a sensitive and secure customer environment. • Openness to customer-side background or security screening if required. • Ability to act as the primary hands-on technical specialist on-site. • Strong sense of ownership, responsibility, and communication skills. • Ability to properly identify, prioritize, and escalate issues when necessary. What You Should Know • This is not a pure software development role. • This is not a project management role. • The primary focus is hands-on technical execution, including setup, configuration, scripting, monitoring, troubleshooting, and operational support. • Product-specific onboarding, documentation, API guidance, and training will be provided by the product/vendor team. Benefits · Paid Time Off — 36 paid days per year · Work From Home (fully remote format) · Training & Development opportunities · Partial medical compensation