Branch Manager

About this job

U Value Insulation is an established international company, with over 40 years’ experience offering the building industry vast product choice combined with in-depth technical expertise. Distributing an extensive product catalogue for application across the full range of floor, wall and roof requirements, ensuring a one stop shop for all our client needs. We stock the very best brands & highest quality product ranges at competitive prices across thermal, acoustic and fire protection insulation products guaranteeing the widest choice and best value. Location: Kings Norton, Birmingham About the Role An exciting opportunity has arisen for an experienced and commercially driven Branch Manager to join our growing team at U Value Insulation Group. We are looking for a motivated and results-focused individual to take full responsibility for the day-to-day management, operational performance and continued growth of our branch. The successful candidate will be a strong leader with excellent commercial awareness, a customer-focused approach and a proven track record in sales and branch management, ideally within the building materials distribution or construction supply industry. Key Responsibilities: Branch Management & Operations • Take full responsibility for the overall performance, profitability and smooth running of the branch. • Manage daily branch operations, ensuring high standards of efficiency, customer service and operational excellence. • Oversee stock management, inventory control and branch logistics to ensure product availability and minimise stock losses. • Ensure compliance with company policies, health & safety regulations and operational procedures. Sales & Commercial Performance • Drive sales growth and profitability, ensuring branch targets and KPIs are consistently achieved. • Identify new business opportunities and develop strategies to grow the branch's customer base and market share. • Build and maintain strong relationships with existing customers, suppliers and key stakeholders. • Monitor sales performance, margins and costs to maximise branch profitability. • Work closely with the wider sales and management teams to deliver business objectives. People Management & Leadership • Lead, motivate and develop the branch team to create a positive, high-performing working environment. • Set clear objectives, monitor performance and provide ongoing coaching and support. • Promote a culture of accountability, teamwork and continuous improvement. • Support recruitment, onboarding, training and development of branch employees. Customer Service • Ensure the branch consistently delivers exceptional customer service. • Build long-term relationships with trade customers, contractors and key accounts. • Resolve customer queries and issues professionally and efficiently. • Maintain a strong understanding of market trends, competitor activity and customer requirements. Requirements What We're Looking For • Previous experience in a Branch Manager, Assistant Branch Manager or similar management role. • Experience within the building materials, insulation, construction products or distribution industry is highly desirable. • Strong commercial acumen with a proven ability to drive sales and profitability. • Excellent leadership, people management and team development skills. • Strong organisational, planning and problem-solving abilities. • Experience managing budgets, stock levels and operational KPIs. • A proactive, hands-on approach with the ability to lead by example. • Excellent communication, negotiation and relationship-building skills. • A strong customer focus and a commitment to delivering results. Benefits • Competitive salary & bonus • 24 days annual leave • Company pension scheme • Health Care Cash Plan • Group life cover • Employee Assistance Program • Bike to Work scheme • Refer a Friend