Business Analyst

About this job

Description We’re looking for an experienced Configuration & Implementation Analyst who thrives on complex stakeholder challenges, loves solving problems for large financial institutions, and wants to play a leading role in how our platform gets implemented for new customers. If that sounds like you, we’d love to hear from you. Briefing You’ll join our Configuration & Implementation team, mainly working on new customer implementations for our largest clients and supporting new propositions for existing customers, often alongside external implementation partners. This is a multi-stakeholder-facing role: you’ll help translate complex mortgage and regulatory requirements into working configuration across our Orbis Rules, DocStreet, and Mid Office components, all within our cutting-edge cloud-based SaaS platform. What You’ll Do: • Act as the linking pin between customers, implementation partners, and our engineering teams on large-scale implementation projects • Take a controlling role with implementation partners, ensuring timely, high-quality delivery of configuration work • Translate mortgage and financial regulations into rules, calculations, and Mid Office processes • Distinguish between standard implementation work and product or engineering changes, and hand these over appropriately • Challenge customer requirements where needed, drawing on deep platform and NL market knowledge • Conduct risk analysis on business process and rule changes, and propose mitigation strategies About You • You have hands-on experience with Dutch mortgage systems or processes, gained at a lender, a mortgage servicer, or a consultancy delivering mortgage projects. You understand how Dutch mortgage and financial regulations translate into system rules, calculations, and business processes. • You have 3–5 years of proven experience as a Business or Configuration Analyst (or in a similar role), with the ability to plan and deliver independently without supervision. • You have experience managing implementation partners or system integrators as active stakeholders on complex projects. • You possess excellent communication and stakeholder management skills, comfortable engaging with senior client and partner stakeholders. • You bring technical system expertise, ideally with rules engines, configuration tools, or comparable Mid Office / Core Banking components. • You are based in Amsterdam or the surrounding area, as the role requires travel to client sites. • Dutch language skills are a strong plus, given the NL market focus of this role. Why us? What’s in It for You: • A collaborative and dynamic work environment • The chance to work on high-impact projects with some of the biggest names in mortgage lending • A platform to grow professionally while making a tangible difference to our clients • Continuous learning and development in a company that values your input and expertise