Business Manager - Used Cars
About this job
LSH Auto is a UK premium automotive retailer and one of the leading Mercedes-Benz dealership groups. Alongside new and used vehicle sales, the business supports customers with a full range of aftersales services including servicing, MOT, repairs, tyres, and parts. This is an opportunity to join a well-established automotive organisation where commercial performance and customer experience go hand in hand. As Business Manager - Used Cars, you will play a key role in driving the performance of the used car business, helping shape profitable deals and supporting a high-quality buying journey for customers. This role has a direct impact on sales results, operational performance, and the overall success of the used car function within a premium retail environment. Responsibilities • Lead used car sales performance to achieve revenue and profitability targets. • Manage finance and insurance processes while ensuring regulatory compliance. • Support the sales team with deal structuring and margin optimisation. • Monitor stock mix, pricing, and vehicle turnaround to maximise returns. • Deliver an excellent customer experience throughout the used car buying journey. Requirements Required Qualifications • 3+ years of experience in automotive sales or dealership business management with premium automotive brands. • Track record of achieving sales targets and improving profit margins. • Strong understanding of finance products, compliance, and deal structuring in an automotive retail or dealership environment. • Knowledge of used car operations. • Experience managing customer relationships in automotive retail sales. • Full UK driving licence. • Eligibility to work in the UK. Benefits • Colleague Referral Scheme (£500 - £1000) • A range of Mercedes Benz training and leadership programmes • Platinum Plus Rewards Scheme • Colleague Car Purchase Scheme • Eye care Vouchers • Life Assurance (4 x annual salary) • 31 days holiday (including bank holidays), rising to 38 days with length of service • Wellbeing Support • Company Pension • Full uniform provided