Casino Operations Manager | Betty CA
Over deze vacature
About Us: Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming. Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else. Our Values: • We are honest - we value honesty in all aspects. • Bring the Olives - we offer premium customer experience. • Think Big - we believe in always striving for more. Key Responsibilities: • Oversee the games performance, ensuring smooth functionality and a seamless player experience • Manage and update the casino’s game portfolio • Maintain third party relationships (game providers) and negotiate regular discounts, joint promotions and exclusive releases • Regular game providers profitability analysis and reporting • Collaborate with the product and the UI/UX teams to improve the games lobby and the game frame • Work closely with the Head of LiveOps and the CRM Manager on the launch of new games, promotions, and tournaments to engage the player base • Analyze player behavior and develop a deep understanding of what games are suitable for the different value and lifecycle segments • Monitor competitor activity and market trends to adjust strategies and remain competitive • Investigate the addition of new game providers and new gaming verticals and closely oversee their implementation Requirements: • At least 3 years of online casino management experience • Proven experience in managing and updating the game portfolio, including the evaluation and integration of new game providers • Strong capability in data & profitability analysis, reporting on game performance, and understanding player behavior across different segments • Experience working closely with product, design, and marketing teams to optimize the games lobby, launch new games, and create engaging player promotions • Competence in monitoring competitor activity and industry trends to adapt strategies and stay competitive • Proven ability to lead the integration of new games and gaming verticals, ensuring a smooth process and successful launches • Fluency in English What we offer: • Competitive salary • Premium Health insurance • Career and skills development opportunities • Fun and collaborative team environment • New modern office space