Client Service Associate

About this job

Step into a specialist role where you'll become a trusted expert in cross-border fund registrations, working at the heart of the global investment fund industry. As a Client Service Associate at FE fundinfo, you'll be part of the Global Funds Registration (GFR) team - a dedicated service that helps fund managers expand the distribution of their funds worldwide. You'll build deep regulatory and market expertise, serve as a key point of contact for clients navigating complex compliance requirements, and develop meaningful relationships with stakeholders across the industry. This is a fantastic opportunity to grow your knowledge in a fast-paced, specialised environment where your contributions genuinely matter. We're looking for someone to join the team in January 2027. Your key responsibilities as a Client Service Associate will include: • Managing multiple client requests simultaneously from initial proposal through to successful delivery and completion. • Supporting the ongoing maintenance of clients' legal offering documents and regulatory requirements in various markets. • Raising opportunities and issues to management, alongside well-considered potential solutions. • Ensuring internal systems, databases and records are maintained with the latest fund documentation and information. • Working collaboratively with the wider team to deliver high-quality service to clients and achieve team targets and KPIs. You will need the following experience and skills to join us as a Client Service Associate: • You are fluent in written and spoken English and confident communicating with stakeholders at all levels. • You have strong attention to detail and excellent organisational skills, with the ability to manage multiple priorities to tight deadlines. • You are proficient in Microsoft 365 tools including Teams, Excel, and Outlook, with experience in data entry. • You bring a client-focused mindset and the ability to build strong, trusted relationships with clients and third parties. • You are a curious, enthusiastic learner who is adaptable, keen to develop specialist knowledge quickly, and comfortable working as part of a collaborative team. • You have strong problem-solving skills and the ability to think laterally when addressing challenges. FE fundinfo is a leading financial data provider, connecting the investment industry across the UK, Europe, and Asia-Pacific through an integrated platform. Our skilled team empowers clients with data-driven insights, making the industry Navigate Complexity with Confidence! At FE fundinfo, we believe that great work happens when people feel supported, connected, and inspired. You'll enjoy a hybrid working model that gives you flexibility alongside meaningful in-person collaboration. We invest in your development through ongoing learning opportunities, and our friendly, inclusive team culture means there's always someone to learn from or lend a hand. Regular team events help us stay connected and celebrate what we achieve together. Benefits: • Enjoy 170 CZK food vouchers for every day worked. • Access to an Edenred Benefits Card for additional perks. • Stay active with a company-paid Multisport card. • 5 weeks of annual leave to recharge and relax. • 3 sick days to take care of yourself when you need it. • Boost your future with additional pension insurance contributions. • Participate in team-building activities to strengthen connections. • Benefit from an annual health check-up to keep your health in check. • Receive pre-paid benefit cards for added convenience. Apply now and we'll aim to get back to you with feedback within 5 working days.