Commercial & Medical Field Excellence Manager
About this job
Salary Range: €64,300.00 - €119,300.00 Job Description Summary -Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations -Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPI's. -Works in collaboration with brand teams, technical teams and all functions to maximize value. -Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. -Provide analytics support to Novartis internal customers. Please know that the new location of our Novartis office is in Diegem, Belgium. Job Description Major accountabilities: • Planning and management, gather requirements to develop detailed Project plans and Project estimations to task level. • Proactively assist the Business to identify upcoming conflicts and resource gaps. • Serve as interface with the global and local Brand teams on Project Planning and delivery management. • Leads and delivers projects for Regional and global teams, ensuring adherence to timelines and quality objectives. • Ensures delivery of efficient and high-quality deliverables. • Manages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with Country Organizations in managing high standards of communication and delivering best in class services. • Provide guidance on training requirements in relation to Commercial processes -Takes initiative to drive standardization of reports across brands. • Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt. • Distribution of marketing samples (where applicable) • Ability to write clean and efficient code in Python, R, SQL, with expertise with cloud platforms and data platforms (experience with AWS, Snowflake is a plus) • Ability to advise on and apply state-of-the-art analytics, machine learning to derive business insights and solve complex problems • Good problem solving skills with ability to visualize and present results clearly to the business • Ability to thrive in a multidisciplinary team and agile working environment (experience with Jira is a plus) • Support Medical team with relevant data dashboards (Power BI) and maintain CRM/SalesForce for Medical Reps • Strong collaboration with CRM Manager and Commercial Excellence Manager Key performance indicators: • Quality and accuracy of forecast assumptions • Good customer satisfaction scores • Ability to manage multiple stakeholders / projects Minimum Requirements: Work Experience: • Cross Cultural Experience • Project Management • Operations Management and Execution Skills: • Agility • Analytical Thinking • Brand Awareness • Business Analytics • Cross-Functional Collaboration • Digital Marketing • Marketing Strategy • Media Campaigns • Sales • Ability to write clean and efficient code in Python, R, SQL, with expertise with cloud platforms and data platforms (experience with AWS, Snowflake is a plus) • Stakeholder Engagement • Stakeholder Management • Strategic Marketing • Waterfall Model • Project Management • Project Planning • Tools knowledge: Power BI, CRM/ SalesForce Languages: • English and preferably Dutch and/or French. Skills Desired Agility (Inactive), Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategies, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model