Croatian-Speaking Customer Service for E-Commerce Platform - Work in Greece

About this job

Croatian Speaking Jobs In Greece - Paid Relocation And Free Accommodation Mercier Consultancy Group is seeking a Croatian Speaking Hotel Reservations Agent to join our team in Greece. This role offers an exciting opportunity to work in a vibrant international environment with paid relocation support. You will be responsible for assisting Croatian-speaking customers with hotel bookings, providing exceptional service, and ensuring a seamless reservation experience. Key Responsibilities • Provide high-quality customer support in Croatian, addressing client inquiries and resolving issues promptly. • Manage customer complaints with professionalism to ensure satisfaction and loyalty. • Maintain accurate records of customer interactions utilizing CRM systems. • Collaborate effectively with team members to create a productive work atmosphere. • Stay updated with company products and services to offer informed assistance. • Participate in ongoing training to enhance skills and service delivery. Requirements • Fluency in Croatian (spoken and written) is required; proficiency in English is a plus. • Experience in reservations, customer service, or the hospitality industry is preferred. • Excellent communication and interpersonal skills with a customer-focused attitude. • Ability to work well under pressure and handle challenging situations. • Willingness to relocate and work in Greece; free accommodation is provided as part of the package. • Self-motivated and able to work independently and collaboratively within a team. Benefits • Fully Paid Relocation Package • Competitive monthly Salary • Monthly Performance Bonus • Fully Paid Training • Health Insurance • 2 Extra Salaries Per Year • And Much More...