Danish-Speaking Customer Support Agent, Relocation to Crete included
About this job
ive & work in Crete – Mercedes-Benz Customer Experts Team Location: Chania, Crete (on-site) Are you passionate about cars and premium brands? Imagine representing Mercedes-Benz while living and working on a Greek island surrounded by sunshine, beaches and crystal-clear waters. On behalf of our client, we are looking for Danish-speaking Customer Support Representatives to join the Mercedes-Benz Customer Experts team based in Chania, Crete. In this role, you will be the main point of contact for customers, delivering high-quality service for one of the world’s most respected automotive brands. This is an excellent opportunity to work abroad in Greece, gain international experience and build a strong CV while enjoying a Mediterranean lifestyle. Why Crete? Crete offers the perfect balance between work and lifestyle: • Sunshine almost all year round • Beautiful beaches, nature and outdoor living • Lower cost of living compared to Scandinavia • Safe, relaxed environment with rich culture and cuisine • Vibrant international community Work where others go on holiday – for real. Your role • Act as the primary point of contact for customer requests via phone, email and chat • Represent Mercedes-Benz with professionalism and brand care • Respond to inquiries about products and services, offering expert guidance • Handle customer issues efficiently and with a solution-oriented mindset • Provide accurate and effective roadside assistance support • Ensure a premium customer experience at every interaction • Collaborate with colleagues and share ideas and best practices Requirements What we’re looking for • Fluent Danish (spoken & written) • Very good English • Genuine interest in cars and the automotive industry (strong advantage) • At least 6 months of experience in customer support or customer care • Excellent communication skills and a customer-first mindset • Strong problem-solving ability and sense of ownership • Comfortable working with digital tools and systems • Positive, adaptable and open to relocating abroad • Eager to learn and grow within an international environment Benefits What’s offered • On-site position in Chania, Crete • Full relocation support (flight, airport transfer & housing assistance) • Free accommodation or accommodation allowance throughout employment • Competitive monthly salary plus 2 additional salaries per year • Attractive performance-based bonus scheme • Fully paid training by certified instructors • Health insurance and additional benefits • Continuous support during relocation and employment • Modern offices with gym, activity room and relaxing break areas • Social events, team activities and community initiatives • Free online Greek language courses • Long-term career development opportunities in a multicultural workplace This role is ideal if you want to work abroad with Mercedes-Benz, build international customer support experience and enjoy life in Crete, Greece. Ready to start your journey? Apply now