Danish-speaking Customer Support Agent to Sofia, Bulgaria

About this job

Are you ready to take the next step in your career? If your answer is YES - Customer Experience sector! As a Customer Support Analyst in a Fintech Account with Danish and English you will be a part of a great team and all together will: • Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units • Provide timely reply and accurate information on the client's request • Assist customers through multiple channels, including phone, email, and chat • Identify and assess customers’ needs to achieve satisfaction Requirements As a candidate, you do not need to have experience in a similar role but you should be fluent in Danish and English - C1/B2-equivalent. Benefits Our client Offers: • Fully paid training • Stable job and career development opportunities • Attractive salary • Additional health insurance • 50+ benefits and services to choose from • Positive international working environment • Support and learning • Assistance with relocation for candidates residing outside Bulgaria