Dutch Speakers Wanted - Work Remotely from Greece

About this job

Join a dynamic team at a leading e-commerce platform in the Netherlands and Belgium, where you will play a crucial role in delivering exceptional customer service. As a part of a vibrant and informal work culture, you will engage with customers through various channels, ensuring their inquiries are addressed effectively and efficiently. • Handle inbound calls, chats, and emails from consumers and partners • Assist with after-sales inquiries related to orders, payments, and complaints • Utilize multiple internal and external tools to resolve issues • Provide mentorship and training to new team members • Contribute to maintaining high customer satisfaction metrics Requirements What do you need to be successful at this job? • C1 level in the support language (Dutch) • B2 level in English for training purposes • No prior experience required, but sales experience is preferred • Advanced stress tolerance and PC knowledge • Strong problem-solving and multitasking skills • Eligible to work in Greece (EU citizenship or Greek work permit) Benefits By joining this role, this is what you can expect: Full time, flexible, auto-renewable Contract • Gross salary • Extra Bonus • Meal allowance card • Private health insurance