Dutch Speaking - Customer Service for iGaming in Malta - Relocation Included
About this job
Next Job Abroad is excited to present a fantastic opportunity for a Dutch Speaking Customer Service Representative in the thriving iGaming industry based in Malta. If you have a passion for customer service and are looking to make a difference in a fast-paced, dynamic environment, this role is perfect for you. The successful candidate will assist players with inquiries and issues related to online gaming, ensuring a seamless gaming experience. Relocation assistance is included, making this an ideal chance to experience life in Malta while advancing your career. Responsibilities • Provide exceptional customer service to Dutch-speaking players via live chat, email, and phone. • Assist with inquiries regarding gaming accounts, promotions, and technical issues. • Ensure customer satisfaction by resolving issues promptly and effectively. • Maintain accurate records of customer interactions and transactions. • Collaborate with other departments to ensure a high-quality gaming experience for our players. • Stay up to date with product knowledge and industry trends. Requirements • Fluent in Dutch and proficient in English; additional language skills are a plus. • Prior experience in customer service, preferably in the iGaming or online gaming industry. • Strong communication skills, both verbal and written. • Ability to work efficiently in a fast-paced environment. • Problem-solving skills and a customer-focused attitude. • Familiarity with customer support software and basic technical troubleshooting. • Willingness to relocate to Malta and embrace a new cultural experience. Benefits • Career growth opportunities in a renowned iGaming company. • International & diverse work environment. • Competitive performance bonuses. • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. • Yearly salary €26.000 excluding bonuses. • Health care benefits and numerous other discounts. • Fully paid training by certified instructors. • State of the art premises, providing a great working environment with relaxing break areas. • Special events as well as community & social responsibility initiatives. • Work for a Great Place to Work-Certified Company. • Relocation package (reviewed case by case) • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!