Dutch Speaking - Customer Service for iGaming in Malta - Relocation Included
About this job
Next Job Abroad is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Representative in the dynamic and ever-growing iGaming sector located in scenic Malta. If you are enthusiastic about delivering exceptional customer experiences and want to be part of a vibrant team, this role is tailored for you! You will assist our Dutch-speaking players with their inquiries and ensure they enjoy a seamless and enjoyable gaming experience. With a fully included relocation package, this position allows you to embark on a career adventure while discovering the beautiful culture and lifestyle that Malta has to offer. Responsibilities • Deliver high-quality customer support to Dutch-speaking clients through live chat, email, and telephone. • Address and resolve customer inquiries related to gaming accounts, promotions, and technical issues effectively. • Ensure customer satisfaction by providing timely and accurate responses. • Document all customer interactions accurately to help improve overall service quality. • Collaborate with team members and other departments to enhance the gaming experience. • Maintain up-to-date knowledge of our gaming products and industry trends. Requirements • Fluency in Dutch and proficiency in English; additional languages are an asset. • Previous experience in customer service, especially within the iGaming industry, is preferred. • Excellent verbal and written communication skills. • Ability to thrive in a fast-paced and dynamic work environment. • Strong problem-solving abilities with a focus on customer satisfaction. • Familiarity with customer service software and platforms is beneficial. • Willingness to relocate to Malta and embrace a new lifestyle and culture. Benefits • Career growth opportunities in a renowned iGaming company. • International & diverse work environment. • Competitive performance bonuses. • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. • Yearly salary €26.000 excluding bonuses. • Health care benefits and numerous other discounts. • Fully paid training by certified instructors. • State of the art premises, providing a great working environment with relaxing break areas. • Special events as well as community & social responsibility initiatives. • Work for a Great Place to Work-Certified Company. • Relocation package (reviewed case by case) • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!