English Sales Advisor for Financial Software Company - Porto
Over deze vacature
Come and work with us. Are you a customer service representative looking to expand your skills and maximize your potential earnings? Are you English native or fluent with strong sales skills? Are you looking for a role that rewards you the more you put in? So we have the perfect opportunity for you! Your future project: join our English Sales Customer Support team. Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform. As a sales advisor in this project, your daily responsibilities will include: • Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service • Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale • Solve with precision and efficiency emerging issues that customers may face • Perform corrections and optimize the customers technical knowledge • Meet and exceed our service quality goals, compliance regulations and productivity targets • Create amazing experience that people value and we are proud of • Be responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have: • Previous experience in cross sales (mandatory) • Native or proficient level of English (C2) • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills • Analytical and problem solving skills with strong attention to detail • Persuasive Skills • Self-Motivating Skills • Negotiation Skills • Desire to learn and advance, be a curious investigator and problem solver • Must hold EU citizenship or valid work permit for Portugal • Be a local candidate or willing to relocate to Porto, Portugal Benefits. • Competitive wages ranging 920€ to 1,243€ • Compelling Rewards Program (Our customer service agents regularly see commission payments of 250€ per month, but have already reached 3000€ in commission payments) • Paid professional training • Employee discounts • Private healthcare & dental insurance (after six months of employment) • Growth opportunities through various development programs • Fun and engaging company-wide initiatives, including our EverBetter wellness program • Job stability • Life-long skills and experience • Excellent work culture Go further with Foundever® We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today!