Field Service Technician
About this job
We're excited to welcome a motivated Field Service Technician to join our team at Culligan! In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order. This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes. Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service. Hours of Work: Monday-Friday 8:30am-5:00pm Core Role & Responsibilities: • Carry out regular maintenance and repairs on water treatment systems. • Handle the installation and troubleshooting of equipment directly at clients' locations. • Efficiently oversee service schedules to reduce downtime for our customers. • Keep precise records of service visits and communicate any issues or suggestions. • Engage with customers to grasp their needs and deliver outstanding customer service • Weekly visits to the designated Service Centre to replenish parts and supplies. Requirements • Proven experience in plumbing or electrical fields preferred, but full training will be provided. • A full and valid driving license with a maximum of 6 points. • Ability to diagnose and resolve technical issues effectively. • Strong DIY skills and experience using power tools. • Excellent communication skills and the ability to build rapport with customers. Benefits • Monday - Friday working pattern • Small Company van with private use option available • Uniform & Tablet supplied • 23 days' holiday + Bank Holidays - increasing with long service • Enhanced Maternity, Paternity, Shared Parental and Grandparent leave • Company Pension scheme • Company Sick Pay • Shopping discounts with Perks at Work • 24 hours access to Employee Assistance Programme • Volunteering Day • Employee support network and mental health assistance • Opportunity for career progression