Finnish Customer Advisor for NIKON - Lisbon, Portugal

Over deze vacature

Come and work with us. How about join a support team of one of the most respected photographic brands? Are you Finnish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you! Your future project: join our Finnish Customer Support team. Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous specially for its cameras and binoculars. As a customer service specialist in this project, your daily responsibilities will include: • Support customers by answering their questions regarding products and services via phone and email • Offering solutions for customers demands by identifying and troubleshooting with the available resources • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner • Meet and exceed our service quality goals, compliance regulations and productivity targets • Create amazing experience that people value and we are proud of • Be responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have: • Native or proficient level of Finnish (C2) • Advanced level of English (at least C1) both verbal and written • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills • Analytical and problem solving skills with strong attention to detail • Desire to learn and advance, be a curious investigator and problem solver • High-speed internet access and appropriate conditions for remote work • Must hold EU citizenship or valid work permit for Portugal • Be a local candidate or willing to relocate to sunny Lisbon, Portugal Benefits.   • Relocation package • Competitive wages ranging from 920€ to 1,718€ • Paid professional training • Employee discounts • Private healthcare & dental insurance (after six months of employment) • Growth opportunities through various development programs • Fun and engaging company-wide initiatives, including our EverBetter wellness program • Job stability • Life-long skills and experience • Excellent work culture   Go further with Foundever® We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.