Finnish-speaking Customer Service Agent - Mercedes Team in Crete (Relocation)
About this job
If you are an avid auto enthusiast, join our client's exciting Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands. We are looking for Finnish-speaking talents to join our client in Greece - who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks. Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience. Main responsibilities: • Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience • Respond to inquiries about products and services, offering expert advice on a range of car-related matters • Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner • Turn every customer into a happy customer! • Enjoy your time in Greece Requirements • Fluency in Finnish • Very good use of English – both in written and spoken language • A profound passion for cars is a big plus • Work experience as a customer support/customer care representative for at least 6 months will be preferred • Highly developed communication skills • A genuine problem-solving mentality and a deep sense of ownership • Tech savviness and learning agility • A positive attitude Benefits • Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)) • Competitive monthly salary + 2 extra salaries per year • Health care benefits and numerous other discounts • Full training by certified instructors • Professional growth & development opportunities • Special events as well as community & social responsibility initiatives • Free online Greek language courses • State of the art premises, providing a great working environment with relaxing break areas • The opportunity to work for a Great Place to Work-Certified Company Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all.