Flemish Speaking - Customer Support Agent iGaming in Malta - Relocation Inc.
About this job
Join the vibrant team at Next Job Abroad as a Flemish Speaking Customer Support Agent in the exciting iGaming industry in Malta! This is a fantastic opportunity to immerse yourself in a rewarding customer service role while enjoying the breathtaking scenery and rich culture of the Mediterranean. As a part of our dedicated support team, you will engage with Flemish-speaking customers, ensuring they receive top-notch assistance and guidance. In your role, you will respond to inquiries, resolve issues, and provide customers with essential information about our gaming offerings. If you have a bright personality, excellent communication skills, and a commitment to customer satisfaction, we would love to have you onboard. To make your relocation to Malta seamless, we also offer a comprehensive relocation package! Responsibilities • Provide outstanding customer service to Flemish-speaking clients via chat, email, and phone. • Address and resolve customer queries and concerns quickly and effectively. • Guide customers through our gaming products and services to enhance their experience. • Collaborate with team members to uphold the highest service standards. • Record customer interactions and maintain accurate logs in our CRM system. • Collect customer feedback and communicate insights for continuous improvement. • Participate in training sessions to expand your product knowledge and service skills. Requirements • Fluency in Flemish and a strong command of English; knowledge of other languages is an asset. • Experience in customer service or a related environment is preferred. • Excellent communication and interpersonal skills with a passion for customer care. • Ability to manage multiple tasks efficiently in a fast-paced setting. • Familiarity with CRM systems and customer support tools is a plus. • Willingness to relocate to Malta and experience a vibrant new culture. • A genuine interest in gaming and understanding of the iGaming industry is beneficial. Benefits • Career growth opportunities in a renowned iGaming company. • International & diverse work environment. • Competitive performance bonuses. • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. • Yearly salary €26.000 excluding bonuses. • Health care benefits and numerous other discounts. • Fully paid training by certified instructors. • State of the art premises, providing a great working environment with relaxing break areas. • Special events as well as community & social responsibility initiatives. • Work for a Great Place to Work-Certified Company. • Relocation package (reviewed case by case) • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!