French Customer Advisor for Air Conditioning World Leader Company - Lisbon, Portugal

Over deze vacature

Come and work with us.   Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider? Are you French native or fluent with strong English communication skills?  Looking to make your career in a multicultural environment in sunny and happy Lisbon?  So we have the perfect opportunity for you!   Your future project: join our French Customer Support team.   Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs   As a customer service specialist in this project, your daily responsibilities will include: • Provide exceptional customer service; • Assist the customers with any inquiries related to our products and services; • Answer customer calls and emails, and resolve their issues in a timely and professional manner; • Solve with precision and efficiency emerging issues that customers may face • Find solutions and optimize the customer´s technical knowledge • Meet and exceed our service quality goals, compliance regulations and productivity targets • Create an amazing experience that people value and we are proud of • Be responsible to follow the direction of management and provide feedback   To succeed in the role, you will need to have: • Native or proficient level of French (C2) • Advanced level of English (at least C1) both verbal and written • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills • Analytical and problem solving skills with strong attention to detail • Desire to learn and advance, be a curious investigator and problem solver • Must hold EU citizenship or valid work permit for Portugal • Be a local candidate or willing to relocate to sunny Lisbon, Portugal   Benefits.   • Relocation package • Competitive wages ranging from 920€ to 1,276€ • Paid professional training • Employee discounts • Private healthcare & dental insurance (after six months of employment) • Growth opportunities through various development programs • Fun and engaging company-wide initiatives, including our EverBetter wellness program • Job stability • Life-long skills and experience • Excellent work culture   Go further with Foundever® We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.  Apply today!