German Client Support for Tourism Project

About this job

Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project , Portugal. You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You’ll be guiding Client-Brands on the effectiveness of their ads - optimizing Marketing campaigns, providing technical support and troubleshooting issues. - Responsibilities as a Legal Online Operations Analyst: - Assist customers with booking of hotels, holiday packages and other travel-related services; - Provide helpful and effective service for both in travel”and post travel questions; - Assist customers with questions regarding payment, changes, cancellation, Requirements - Must be fluent in English and German; - Ability to work in a multicultural environment and as part of cross-functional teams; - Experience with Microsoft Office Benefits - Relocation package (accommodation, expenses and flight reimbursement) - Competitive base salary and benefits; - Training and career development opportunities; - A culture of respect and human empowerment; - Very nice office space by the Tagus river, served by several businesses and great access to public transportation