German Customer Service Specialist

About this job

Our client is looking for German-speaking talents who will be the primary point of contact for customer requests. Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience. Your responsibilities: • Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience • Respond to inquiries about products and services, offering expert advice on a range of car-related matters • Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner • Turn every customer into a happy customer! • Enjoy your time in Greece 😊 Requirements • Fluency in German • Very good use of English – both in written and spoken language • Work experience as a customer support/customer care representative for at least 6 months will be preferred • Highly developed communication skills • A genuine problem-solving mentality and a deep sense of ownership • Tech savviness and learning agility • A positive attitude Benefits • Complete relocation support (our client will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece) • Competitive monthly salary + 2 extra salaries per year • Health care benefits and numerous other discounts • Fully remunerated training by certified instructors • A career path within a company of more than 11.500 employees • Special events • Free online Greek language courses • State of the art premises, providing a great working environment with relaxing break areas • The opportunity to work for a Great Place to Work-Certified Company