German Customer Support - Porto - LIS6

About this job

Customer Support representative. Answering customer questions and executing orders in the first contact around the entire Service Retail Assist with phone banking ID and T-PIN & Postbank app setup. Card blocking/unblocking/exchange Recording of phishing cases Acceptance of payment transaction orders Product information Recording of complaints If necessary, also sale of products/services (not at the moment). Requirements Good linguistic expression in German (C1+); Conversational English skills (B1+); Active listening; Enjoy customer service; Willingness to solve even difficult cases in the first contact; Resistance to stress. Benefits Competitive Salary Investment in Training Relocation Package Meal allowance Opportunity to grow your career Big multinational company, with a friendly international team