German Speaking - Bank Customer Service in Malta - Sales Exp. Required
About this job
Join us at Next Job Abroad and take the next step in your career as a German Speaking Bank Customer Service Representative in the stunning Mediterranean island of Malta! This exciting opportunity is perfect for those with a flair for sales and a passion for customer service. In this role, you'll engage with clients to provide top-notch banking solutions while leveraging your sales experience to promote our financial products responsibly. Malta offers a unique blend of rich culture, a vibrant lifestyle, and sunny weather, making it an ideal location for both work and relaxation. Responsibilities • Handle customer inquiries related to banking products and services in German and English. • Leverage your sales experience to identify customer needs and suggest appropriate financial solutions. • Guide customers through account openings, product inquiries, and any banking transactions. • Work collaboratively with the sales team to meet and exceed sales targets. • Resolve customer complaints and issues efficiently while maintaining high-level satisfaction. • Document customer interactions and transactions accurately in our system. • Stay informed about banking regulations and products to aid clients effectively. Requirements • Fluent in German and proficient in English; knowledge of additional languages is an asset. • Prior experience in customer service, particularly in a banking or sales environment, is essential. • Strong sales acumen with a track record of meeting sales targets. • Exceptional verbal and written communication skills. • Ability to work under pressure and manage time effectively. • Proficiency in using banking software and CRM systems will be an advantage. • Willingness to relocate to Malta and adapt to a new working environment. Benefits • Career growth opportunities in a renowned global bank. • International & diverse work environment. • Competitive performance bonuses. • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. • Yearly salary €25000 excluding bonuses. • Health care benefits and numerous other discounts. • Fully paid training by certified instructors. • State of the art premises, providing a great working environment with relaxing break areas. • Special events as well as community & social responsibility initiatives. • Work for a Great Place to Work-Certified Company. • Relocation package (reviewed case by case) • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!