German Speaking - Bank Customer Service in Malta - Sales Exp. Required
About this job
Next Job Abroad is seeking a qualified and motivated individual to join our team as a German Speaking Bank Customer Service Representative in the picturesque location of Malta. This position is tailored for candidates possessing a strong sales background coupled with exceptional customer service skills. The successful applicant will be responsible for providing top-tier banking solutions while effectively promoting our financial products. This role not only presents a career advancement opportunity but also offers the chance to experience the rich cultural heritage and pleasant climate of Malta. Key Responsibilities • Respond to customer inquiries regarding banking products and services in both German and English. • Utilize sales expertise to assess customer needs and recommend appropriate financial solutions. • Assist customers with account openings, product inquiries, and various banking transactions. • Collaborate with the sales team to achieve and exceed established sales targets. • Address customer complaints and ensure prompt resolution to maintain high levels of satisfaction. • Accurately document all customer interactions and transactions within the relevant systems. • Maintain up-to-date knowledge of banking regulations and product offerings. Requirements • Fluency in German and a strong command of English; proficiency in additional languages is advantageous. • Minimum of 2 years experience in customer service, ideally within a banking or sales context. • A proven track record of achieving sales targets and delivering exceptional customer experiences. • Outstanding written and verbal communication skills. • Ability to perform effectively under pressure and manage multiple priorities with efficiency. • Familiarity with banking software and customer relationship management (CRM) systems is desirable. • Willingness to relocate to Malta and embrace a new professional and cultural environment. Benefits • Career growth opportunities in a renowned global bank. • International & diverse work environment. • Competitive performance bonuses. • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. • Yearly salary €25.000 excluding bonuses. • Health care benefits and numerous other discounts. • Fully paid training by certified instructors. • State of the art premises, providing a great working environment with relaxing break areas. • Special events as well as community & social responsibility initiatives. • Work for a Great Place to Work-Certified Company. • Relocation package (reviewed case by case) • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!