German Speaking - Customer Service in Malta - Fully Paid Relocation
About this job
Next Job Abroad is thrilled to offer a wonderful opportunity for a German Speaking Customer Service Representative in the picturesque island of Malta. If you have a passion for helping others and enjoy working in a dynamic environment, this role is perfect for you! In this position, you will assist our German-speaking customers with their inquiries, ensuring they receive top-notch support and a memorable gaming experience. With our fully paid relocation package, you can kickstart your new adventure in Malta while advancing your career in the fast-growing iGaming industry. Responsibilities • Provide excellent customer service to German-speaking clients via live chat, email, and phone support. • Assist customers with questions about their gaming accounts, promotions, and any technical issues. • Efficiently resolve customer inquiries to ensure satisfaction. • Document customer interactions accurately in our systems. • Work closely with other teams to enhance the customer experience. • Stay updated on product knowledge and industry trends to provide informed support. Requirements • Fluency in German and proficiency in English; additional language skills are an asset. • Prior experience in customer service, preferably within the iGaming sector. • Strong communication and interpersonal skills. • Ability to work effectively under pressure in a busy environment. • Excellent problem-solving skills with a focus on customer satisfaction. • Familiarity with customer support software and CRM systems is beneficial. • Willingness to relocate to Malta and embrace a new lifestyle. Benefits • Career growth opportunities in a renowned company. • International & diverse work environment. • Competitive performance bonuses. • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. • Hybrid working setup. • Yearly salary €24.000 excluding bonuses. • Health care benefits and numerous other discounts. • Fully paid training by certified instructors. • State of the art premises, providing a great working environment with relaxing break areas. • Special events as well as community & social responsibility initiatives. • Work for a Great Place to Work-Certified Company. • Relocation package (Flight & all inclusive Hotel stay) • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!