German speaking Customer Support Agent

About this job

• Communicate with customers via phone, chat & e-mail • Track and follow cases to ensure they closed in an efficient and timely manner • Maintain high customer satisfaction, representing a major brand • Provide and maintain strong, professional relationships with all partners and show empathy at all times • Work towards reaching targets as set out by client statement of work as well as internal targets Requirements • Fluency in German • Very good communication skills in English • Exceptional communication & soft skills, as well as problem-solving skills • Computer knowledge/tech savviness • Resourceful, able to multitask • Thrive as a team player in a fast-paced, high-energy, change-oriented environment Benefits • Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-) • Competitive monthly salary + 2 extra salaries per year • Health care benefits and numerous other discounts • Full training by certified instructors • Professional growth & development opportunities • Special events as well as community & social responsibility initiatives • Free online Greek language courses • State of the art premises, providing a great working environment with relaxing break areas • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age