Hebrew Customer Support Agent - Tallinn based

About this job

Are you looking for a new challenge? Join a global technology and services company that supports some of the world’s most exciting brands across more than 70 countries. We partner with well-known companies—the ones you use every day—helping them improve their operations with innovative technologies and solutions. Your Role as a Customer Support Agent: • Provide customers with excellent support and service via phone, email, social media, and mobile applications. • Actively listen to customers’ needs, troubleshoot on their behalf, and resolve issues effectively. • Communicate fluently in Hebrew and comfortably switch to English (B2 level, both written and verbal). Requirements • Speak Hebrew fluently • Can confidently communicate in English (B2 level, both written and verbal) • Ideally have previous experience in customer support—but if not, full training will be provided Benefits • Additional health insurance • Monthly expenses subsidy of 60 EUR/net (phone, internet, parking, sports, etc.) • A performance-based bonus model (both individual and team results) • Rewards for successful referrals • Team activities and events • A modern office in the heart of Tallinn