Insurance Operations Support Specialist (primarily Auto Insurance)

About this job

Sfakianakis Group, as part of its continued growth and expansion, is seeking a motivated and detail-oriented professional to join its team at its Athens office: Insurance Operations Support Specialist (primarily Auto Insurance) Responsibilities: • Provides operational and administrative support for insurance activities, primarily in the Auto Insurance sector. • Communicates with and supports partners on insurance-related matters. • Liaises with insurance companies and external partners. • Enters and updates customer and policy information in the insurance management systems. • Maintains accurate and up-to-date customer records and insurance documentation. • Responds to customer and partner enquiries regarding policies, claims and procedures. • Ensures that all insurance documentation and related activities comply with applicable regulations and industry standards. Requirements: • Degree from a university, Technological Educational Institute (TEI) or Vocational Training Institute (IEK). • At least two years of experience in an insurance company or insurance agency is desirable. • BoG Insurance Agent Certification . • Proficiency in MS Office. • Good command of written and spoken English. • Familiarity with insurance company pricing portals and Blue Byte software. Skills: • Initiative and a collaborative approach to achieving results. • Strong verbal and written communication skills. • Accuracy, attention to detail and organisational skills. • Customer-focused mindset and commitment to delivering high-quality service. Benefits: • Competitive compensation package. • Life and health insurance plan. • Continuous training and professional development. • Career advancement opportunities. • A dynamic and collaborative working environment.