Junior Lead Qualifier

Over deze vacature

Hey, you! Wanna become #OneOfUs? We are on the lookout 🕵🏻 for the next awesome process-driven detail master to join HKR.TEAM as a Lead Qualifier, working for a US-based client in managing and qualifying top-of-funnel leads so the sales team can focus on closing deals. 🇺🇸 Btw, HKR.TEAM was remote before it was even cool! 😎 Remote is allowed, encouraged, and the norm. Now, and forever. There’s only one catch, and it comes from this guy: “Whatever you are, be a good one” - Abraham Lincoln. To apply, please fill out our external form. 🤞🏼 (You will be redirected to it automatically, once you click "Apply"). What you'll be doing? • 🔸 Export leads from third-party sources and import them into Salesforce, ensuring accurate and structured data flow. • 🔸 Keep lead records clean and updated — assign owners, update statuses, remove duplicates, and maintain CRM hygiene. • 🔸 Enroll and unenroll leads in Marketo and other automated workflows as needed. • 🔸 Review lead profiles, social media accounts, and engagement metrics to evaluate quality. • 🔸 Qualify leads based on our Ideal Customer Profile (ICP) and internal scoring framework (follower count, engagement rate, etc.). • 🔸 Forward high-potential leads (scores 3–4) to the sales closers and discard or deprioritize low-quality leads (scores 1–2) following the agreed process. • 🔸 Follow detailed SOPs while maintaining high speed and accuracy in processing. • 🔸 Ensure replies are handled quickly so the closing team can act fast. • 🔸 Support light data entry and administrative tasks related to the lead funnel. • 🔸 Collaborate with Sales and Ops teams, flag bottlenecks, and report recurring process issues. About you • 🎯 You’ve worked in customer support, data entry, or operational/admin roles where high task volume is the norm. • 🎯 You’re extremely detail-oriented and highly organized — nothing slips through the cracks. • 🎯 Your English is at a high level (C1 or above), both written and spoken. • 🎯 You’re confident in your communication style and eager to grow into a future Sales or Account Manager role. • 🎯 You’re comfortable working in CRM systems (Salesforce is a big plus, but we’ll train you). • 🎯 You can follow SOPs to the letter while maintaining speed and accuracy. • 🎯 You have solid critical thinking skills and can evaluate lead quality using predefined criteria. • 🎯 You’re structured, process-driven, and comfortable working independently in a remote setup. • 🎯 You have reliable internet and a computer that can handle high-volume CRM work smoothly. • 🎯 You’re ambitious, proactive, and motivated to develop into a client-facing position over time. Perks • 💰 Fair market pay • 🏋🏻 7card - national coverage for sport & wellness activities • 🏥 A very inclusive medical insurance plan at Regina Maria • 🏠 Remote, full-time job - work from the comfort of your own home! • 🕐 Mon-Fri, 10 AM - 7 PM schedule (with 1 hour of lunch break 🍕) • 🥳 Start-up culture, young team, no egos, no BS About Us ✨ At HKR.TEAM, we're all about the start-up life—innovative and dynamic, not corporate and stuffy. We're on a mission to simplify global HR. ✨ Transparent culture, tech-savvy, and quick decision-making. ✨ Feedback fuels our growth, and we celebrate all wins. Meritocracy is our game; it's what you bring to the table that counts. ✨ Fantastic mix of US clients with more to come. ✨ We value ownership and getting things done. We ask, "How much did you care?" If you're passionate, you're nailing it. ✨ Ideal for creative minds who love contributing ideas and improving processes. ✨ Oh... and we don't waste time in useless meetings. Location 🧭 Based in Bucharest and Cluj, Romania, we're remote-first. Whether you work from home or pop into the office, we support what works best for you. Embracing change is who we are.