Nordic Speaking - Customer Service iGaming in Malta - Relocation Included
About this job
Next Job Abroad is pleased to offer a remarkable opportunity for a Nordic Speaking Customer Service Representative in the exciting iGaming industry, located in beautiful Malta. This position is ideal for those who enjoy working in a vibrant environment and are committed to providing excellent support to customers. As part of our team, you will assist Nordic-speaking players with their questions, ensuring they have a seamless and enjoyable gaming experience. With a relocation package included, you will have the chance to relocate to Malta and enjoy its stunning scenery and rich culture while enjoying a rewarding career. Responsibilities • Deliver exceptional customer service to Nordic-speaking clients through live chat, email, and phone communication. • Handle customer inquiries related to gaming accounts, promotions, and technical issues. • Effectively resolve customer issues and maintain high levels of satisfaction. • Document customer interactions and maintain accurate records. • Work collaboratively with other departments to improve service delivery. • Stay informed about the latest gaming products and industry developments. Requirements • Fluency in a Nordic language (Danish, Finnish, Norwegian, or Swedish) and proficient in English; knowledge of other languages is a bonus. • Prior customer service experience, preferably in the iGaming or online gaming field. • Strong communication and interpersonal skills. • A proven ability to manage multiple tasks in a fast-paced environment. • Strong problem-solving skills with a focus on customer satisfaction. • Familiarity with customer support software and CRM systems is advantageous. • Willingness to relocate to Malta and embrace new cultural experiences. Benefits • Career growth opportunities in a renowned iGaming company. • International & diverse work environment. • Competitive performance bonuses. • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. • Hybrid working setup. • Yearly salary €26.000 excluding bonuses. • Health care benefits and numerous other discounts. • Fully paid training by certified instructors. • State of the art premises, providing a great working environment with relaxing break areas. • Special events as well as community & social responsibility initiatives. • Work for a Great Place to Work-Certified Company. • Relocation package (reviewed case by case) • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!