Norwegian Speaking - Customer Service for iGaming in Malta - Relocation Incl.
About this job
Next Job Abroad is delighted to offer an exciting position for a Norwegian Speaking Customer Service Representative in the booming iGaming sector located in Malta. If you’re enthusiastic about helping others and want to thrive in a vibrant, international environment, this opportunity is perfect for you! In this role, you will assist Norwegian-speaking players with their queries, ensuring they have a fantastic and seamless gaming experience. Our comprehensive relocation package makes it easy for you to start this new adventure in Malta! Responsibilities • Provide exceptional customer service to Norwegian-speaking clients through live chat, email, and phone. • Address inquiries related to gaming accounts, promotions, and any technical difficulties. • Resolve customer issues efficiently, ensuring high levels of satisfaction. • Keep accurate records of customer interactions and feedback. • Work collaboratively with team members to enhance the player experience. • Keep up to date with product knowledge and industry trends. Requirements • Fluency in Norwegian and proficiency in English; knowledge of additional languages is a plus. • Previous experience in customer service, especially within the iGaming or online gaming sectors, is preferred. • Outstanding communication skills, both oral and written. • Ability to work under pressure and manage multiple tasks effectively. • Strong problem-solving skills with a focus on customer satisfaction. • Familiarity with customer support tools and basic technical troubleshooting is beneficial. • Willingness to relocate to Malta and embrace a new lifestyle. Benefits • Career growth opportunities in a renowned iGaming company. • International & diverse work environment. • Competitive performance bonuses. • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. • Yearly salary €26.000 excluding bonuses. • Health care benefits and numerous other discounts. • Fully paid training by certified instructors. • State of the art premises, providing a great working environment with relaxing break areas. • Special events as well as community & social responsibility initiatives. • Work for a Great Place to Work-Certified Company. • Relocation package (reviewed case by case) • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!