Portuguese-Speaking Technical Support Analyst - BUD

About this job

Portuguese-Speaking Customer Support Specialist – Budapest Location: Budapest Work arrangement: Hybrid Employment type: Full-time Do you speak European Portuguese fluently and enjoy helping customers and solving problems? We are looking for Portuguese-speaking colleagues to join an international customer support team in Budapest. In this role, you will support customers of a well-known consumer technology brand and help them with product-related questions and everyday technical issues. What will you do? • Provide professional customer support in Portuguese • Assist customers with product-related questions and technical issues • Understand the customer's problem and guide them towards the right solution • Support customers with basic troubleshooting • Document customer interactions accurately in internal systems • Cooperate with other teams when further assistance is required • Ensure a professional and positive customer experience Requirements What are we looking for? • Fluent Portuguese language skills • Confident English communication skills • Strong communication and problem-solving skills • Customer-focused and patient approach • Interest in technology and willingness to learn • Ability to work independently and as part of an international team Previous experience in customer service, technical support, helpdesk or a similar role is an advantage. Benefits What can you expect? • Hybrid working arrangement in Budapest • International and multicultural working environment • Structured onboarding and training • Opportunity to use Portuguese and English on a daily basis • Experience supporting an international consumer technology brand • Long-term professional development opportunities Interested? If you speak Portuguese fluently and are looking for a new opportunity in Budapest, we would be happy to hear from you. Apply with your English CV and our recruitment team will contact you with further details.