Quality Assurance Manager
About this job
Our client, a leading UK wealth manager serving affluent and high-net-worth customers, is seeking an experienced QA Manager to lead quality assurance across its technology estate. The role will establish a consistent approach to testing across customer-facing digital products, internal platforms and third-party systems. Working closely with technology, product and business teams, the QA Manager will ensure that changes are delivered safely, efficiently and to the standards expected within a regulated wealth-management environment. This is a hands-on role, combining ownership of the QA approach with direct involvement in business-critical projects and releases. Key Responsibilities: • Own and develop the organisation’s QA and testing strategy, standards and processes • Lead functional, integration, regression, user acceptance and non-functional testing • Develop test plans, acceptance criteria and quality gates for technology releases • Build and improve test-automation capability • Embed quality assurance throughout the software-development lifecycle • Work with technology and business teams to identify risks, defects and dependencies early • Coordinate user acceptance testing and manage defects through to resolution • Provide clear reporting on release readiness, testing outcomes and quality risks • Ensure effective testing of integrations and data flows between internal and third-party systems • Support the safe adoption of Microsoft Copilot, including testing AI-enabled workflows, outputs and controls • Oversee the quality of delivery from external technology providers • Support incident reviews and drive continuous improvement across testing and release processes Requirements • Strong experience in QA or software testing within wealth management, banking or another regulated financial-services environment • Experience owning or developing a QA and testing strategy • Strong knowledge of functional, integration, regression and user acceptance testing • Experience testing customer-facing platforms, APIs, system integrations and data flows • Experience implementing or improving test automation • Good understanding of Agile delivery, DevOps and CI/CD practices • Experience working with third-party technology providers • Strong understanding of operational risk, information security and data protection • Ability to communicate technical issues clearly to business and senior stakeholders • A pragmatic, hands-on approach, balancing delivery speed, customer experience and risk • Experience testing or embedding Microsoft Copilot or other enterprise AI tools would be advantageous Benefits Length: 6-month contract