Risk CRM Analyst

Over deze vacature

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. Perfect for those who aim to: • Monitor CRM and promotional activities from a risk perspective; • Review campaign mechanics and identify potential issues before launch; • Analyze user behavior and data to detect unusual patterns and anomalies; • Investigate risk-related cases and prepare clear findings and recommendations; • Work with BI reports and internal data to support day-to-day risk analysis; • Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes; • Support ongoing reviews of current risk procedures and suggest areas for improvement. Experience you’ll need to bring: • 1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area; • Good knowledge of Excel and experience working with reports or operational data; • Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus; • Intermediate English or higher. It's a perfect match if you have those personal features: • Analytical mindset and attention to detail; • Proactive and quick to react; • Clear communication skills; • Ability to learn quickly and work independently. Our clients offer competitive benefits to support your professional and personal growth, including: • Health & Wellness Focus; • Global Medical Coverage; • Growth Opportunities; • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.); • Performance-Driven Rewards; • Dynamic Work Environment. Apply, and let your growth journey begin.