Sales Support (all genders)
About this job
Job Responsibilities Create Connections. Support Customers. Enable Success. Your Responsibilities • Preparation and follow-up of quotations in close cooperation with Cost/Product Engineering and Sales • Active support and development of existing customer relationships through personal visits, virtual meetings and telephone communication as well as CRM-supported activities • Support in acquiring new customers and identifying additional business opportunities with existing customers • Management and follow-up of customer inquiries and projects through to successful implementation • Coordination of all sales-related activities with internal departments and production sites to ensure timely customer support • Support with contracts, non-disclosure agreements (NDAs), supplier evaluations and other sales-related processes • Maintenance and further development of customer, sales and project data in CRM and ERP systems • Participation in customer and project meetings and close cooperation with internal teams to ensure a high level of customer satisfaction • Analysis of sales KPIs and preparation of meaningful reports • Back-up support for the Sales or Account Manager during absences and ensuring continuous customer support Job Requirements What You Bring • Professional Qualifications • Successfully completed commercial/vocational training or a comparable qualification • Several years of professional experience in internal sales / sales support • Confident use of MS Office and ideally experience with CRM and ERP systems • Very good German and good English skills, both written and spoken • You stand out through • Strong customer orientation and enjoyment in building long-term business relationships • Strong communication skills and a professional manner • Strong organizational skills and the ability to coordinate several topics simultaneously • Analytical and solution-oriented thinking • Initiative, team spirit and a pragmatic hands-on mentality • This is a plus • Experience in the printed circuit board (PCB) industry or a comparable technical environment • Technical interest and understanding of customer-specific solutions Why us? Your relationships. Our growth. One team. At STARTEAM, growth starts with people. We're looking for a driven, relationship-first Sales Manager who loves connecting with customers, spotting opportunity, and turning trust into long-term partnerships across the electronics industry You'll be closely connected with FST (Flero STARTEAM), our PCB manufacturing facility near Brescia, Italy. FST focuses on prototypes, HMLV production, quick-turn services, and customized PCB solutions for our European customers. While FST is an important part of our operations, your base shall be there If sales feels like relationship-building to you, and you're energized by international teams, new markets, and real results - we'd love to meet you What we can't compromise on: A genuine technical background and hands-on experience in PCB / printed circuit board manufacturing. You know the product, the process, and can speak the engineer's language just as fluently as the customer's in Italian and English