Sales Trainer with English

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Job Title: Sales Trainer with English Job Description The Associate, Sales Trainer is responsible for facilitating and delivering targeted training to enhance client-specific knowledge and skills, focusing on sales processes and systems. This position collaborates with internal and/or external stakeholders to develop and implement responsive programs that support business needs, promote efficiency, and increase productivity. He/She/They work under moderate supervision with some latitude for independent judgment.Responsibilities: • Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills • Provide employees with skills-based, client-specific coaching and training to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction • Partner with internal and external stakeholders to develop and deliver an effective training and development program designed to enhance client-specific sales knowledge and skills associated with any of our sales motions • Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practices for client/specific territories • Oversee, measure, and validate the delivery and quality of provided training • Track the effectiveness of training interventions through various assessment tools • Collaborate with internal and/or external stakeholders to optimize sales processes and systems to achieve a superior customer experience • Maintain a high level of communication with internal stakeholders to ensure strategic client relationship is fostered and developed • Maintain high level of knowledge and understanding about the client, customer interaction, and evolving business environment for relevant training content creation and/or delivery • Help create a culture of continuous learning where individuals take responsibility for their own development, competence, and performance Candidate profile: • Bachelor’s degree or equivalent experience preferred • 3+ years of experience working in a customer service, training, or sales capacity preferred • Subject matter expert and proven leader within peer group • Prior experience in high volume calling preferred • Experience working with Salesforce.com or similar CRM strongly preferred • Strong technical skills in MSOffice • Proven ability to prioritize concurrent projects and demonstrate project management • skills • Ability to communicate and demonstrate various strategies, platforms, and skills to varied • audience • Detail-oriented and proficient communication skills • Willingness to work on site from our office in Athens • Fluency in English C1 • Italian, Spanish, German, French fluency will be considered an advantage Location: GRC Athens - Minwos 10-16 Language Requirements: Time Type: Full time