Senior Groups & Events Executive

About this job

Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center. As a Senior Groups & Events Executive, you will play a key role in maximizing conversion opportunities and driving revenue growth for the hotel’s Groups & Events business. You will manage incoming inquiries, prepare tailored proposals, negotiate contracts, and work closely with Sales, Revenue Management, and Operations teams to ensure a seamless customer journey from inquiry to confirmation. Responsibilities • Manage and convert Groups & Events inquiries, ensuring timely follow-up and maximizing revenue opportunities. • Prepare proposals, contracts, and event quotations in line with hotel pricing and commercial strategies. • Build and maintain strong relationships with clients, agencies, and event planners throughout the sales process. • Collaborate closely with Sales, Revenue Management, and Operations teams to ensure accurate event planning and execution. • Negotiate rates, terms, and conditions while maintaining profitability and customer satisfaction. • Maintain accurate records of business opportunities and client interactions, in CRM systems (Delphi, Opera, OnQ and other systems), ensuring data accuracy and proper tracking. • Monitor conversion performance and identify opportunities to improve sales effectiveness and revenue generation. • Conduct site inspections and client meetings when required to support business conversion. Requirements • Bachelor’s degree in hospitality management, Business Administration, or a related field. • Minimum of 4 years’ experience in a similar role is mandatory. • Strong understanding of hotel sales processes, group and event planning, and revenue management principles. • Excellent organizational skills with the ability to manage multiple projects and deadlines simultaneously. • Strong negotiation, communication, and relationship-building skills. • Proficiency in Microsoft Office; experience with Delphi, Opera, OnQ, and event management systems is highly desirable. • Fluency in Greek and English, both written and spoken; additional languages will be considered an asset. • Strong attention to detail, commercial awareness, and a customer-focused approach. Benefits • At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens). • The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.