Senior Workforce Management Analyst
About this job
Role Summary The Workforce Management Senior Analyst will be responsible for the effective and efficient administration of different Time and Attendance systems across our corporate European countries. Accountabilities will include employee/management support, system administration, configuration, testing, implementation, maintenance, troubleshooting and general support for the wider Workforce Management function. The Workforce Management Senior Analyst will take on the more complex issues and manage through to resolution, working with internal and external technical partners to achieve this Key Responsibilities: • Proactively identify process improvements for the team • Manage all system administration related tasks to ensure smooth operation of supported systems, including more complex tasks • Perform system configuration, upgrades, implementation and maintenance to ensure the effective and efficient operation of the supported platforms • Daily management of employee data transfer between Workday and supported systems to ensure system data accuracy • Provide support to managers on how to complete their duties in line with the T&A or HR policy • Provide employee and manager support for more complex queries • Partner with all stakeholders on system integrations, projects and incident management • Drives awareness of the correct operation of the systems • Create detailed functional and technical design documents, test plans and test cases, user training documents and implementation documentation as necessary • Ensure efficient and effective transfer of information between Workday, UKG, Workjam and payroll systems on continuing basis with minimal error and in compliance with appropriate regulations • Perform troubleshooting activities including troubleshoot issues as related to maintenance of the system and the various modules and integration components. • Continuously look for potential improvement areas, conduct root cause analysis to generate recommendations • Collaborate with users to provide technical support • Responsible for developing ad hoc queries and standard reports as needed • Responsible to deliver pre-scheduled (pre-defined) reports and analyses on time and of quality • Create on-demand reports for senior management presentation and review • Perform monthly data reconciliation • Complete the monthly pay export process and deliver to the payroll team in line with cut offs • Work collaborator with key internal partners (HR/Payroll/Operations) What we are looking for: • Minimum University / College degree • Expected to deputise for the WFM Leads • Fluent English required • Advanced communication skills both written and oral • Proactive mindset with the ability to think forward to solve potential issues • Analytical skills – intellectual curiosity and will to understand processes and systems • Strong stakeholder management skills • Proficient in MS Office applications including Excel, Outlook, and Teams • Experience with workforce management and related systems such as UKG, Cloudpay, Workday software/services is an advantage • Station-related process-knowledge is a great advantage • Exposure to projects; ideally those aiming to design and implement systems • Ability to work in a fluid and fast paced environment with • Ability to understand the big picture and maintain good eye for detail What we offer: • Cafeteria benefits, including SZÉP Card, health fund options, and language courses. • Medical insurance: Medicare • Performance bonuses based on your annual gross salary. • Access to an employee discount program at various hotels, gyms, restaurants, and more. • Opportunities to grow through our internal learning portfolio and recognition programs. • An extra day off to celebrate your birthday. • A vibrant, multinational environment with over 30 nationalities working together at the greenest office in Budapest, the Green House Building. Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Budapest Budapest Hungary