(Snr) Account Manager - (AdTech / MarTech / SaaS)
About this job
As a strategic commercial partners, Account Managers are responsible for securing and expanding a high-value portfolio by guiding customers along their data maturity journey and uncovering new revenue opportunities. Through a deep understanding of customer objectives, the role positions Adverity as a critical enabler of strategic business outcomes—not just a platform provider. By consistently demonstrating measurable ROI and influencing executive stakeholders, the Account Manager plays a pivotal role in turning customer partnerships into long-term, revenue-generating growth engines. This is a full-time position based in our London Office working on a hybrid basis. Base Salary Range: £60,000 – £80,000 (depending on experience and level) Variable Compensation (OTE): Target of £32,000 gross per annum, capped at £25,000 per quarter Some of the things you’ll work on: • Drive revenue growth through strategic upsells and cross-sells, aligning Adverity’s evolving capabilities (e.g., AI analytics, Data Quality) with customer pain points. • Proactively identify commercial opportunities within your portfolio, turning business challenges into expansion conversations. • Build and deliver compelling, data-backed business cases that connect product functionality to measurable ROI and strategic business outcomes. • Consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimizing contraction. • Position Adverity as a critical pillar in the customer’s data strategy, steering conversations away from features and toward long-term value. • Own the commercial execution of your accounts end-to-end—from opportunity spotting to deal closing and internal alignment. • Build deep, multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning. • Anticipate renewal risks early and neutralize churn threats with value reinforcement and competitive differentiation. • Maintain rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility. • Champion the customer’s voice across internal teams to ensure our roadmap and services fuel commercial expansion and retention. We’re excited if you have: • Proven track record of driving revenue expansion in SaaS, ideally in a Data Platform or AdTech / MarTech environment. • Strong sales instincts with demonstrated success in identifying, developing, and closing expansion, upsell and cross-sell opportunities. • Skilled in crafting persuasive business cases and commercial narratives tied to customer KPIs and ROI outcomes. • Deep understanding of enterprise buying cycles, commercial drivers, and stakeholder motivations. • Comfortable engaging and influencing executive-level stakeholders and economic buyers to drive deal progression. • Experience navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes. • Strong financial and strategic acumen—able to link data and product features to top-line impact. • Proficiency in CRM and success tools (e.g., Gainsight), including forecasting, account planning, and stakeholder mapping. • Effective at using AI tools and modern productivity tech to streamline operations and focus on revenue-driving activities. • Self-directed and outcome-obsessed, with a relentless focus on growth. Why you’ll love it here: • Flexible working hours and home-office • Internal shares program (EDPP) • Regular team events • Sustainable merch for all employees • Adverity Social Responsibility Days (+1 day paid off)