Spanish Customer Advisor - Lisbon - LIS14

About this job

Ready to take your customer service career to the next level? Join a leading international company in Lisbon and become part of a dynamic team supporting globally recognized brands. If you enjoy helping people, solving problems, and working in a fast-paced environment, this opportunity is for you. What You'll Do As a Customer Advisor, you will be the first point of contact for customers, delivering exceptional support and creating positive experiences every day. ✔ Assist customers via inbound calls and inquiries ✔ Provide professional, friendly, and solution-oriented support ✔ Resolve customer issues efficiently while demonstrating empathy and care ✔ Accurately document customer interactions and feedback in internal systems ✔ Investigate and troubleshoot issues using available tools, training, and resources ✔ Guide customers toward the best solutions and recommendations based on their needs ✔ Contribute to a high-quality customer experience that reflects the values of world-renowned brands Requirements • Citizen UE or Work Permit Portugal; • Fluency in Spanish (C1/C2 Level or Native); • Good knowledge of English (B2 level); • Be living in Lisbon area • Typing Speed: 25 words per minute. • Availability to work in rotating shifts • Good computer skills; • Any kind of previous experience or contact with clients • Excellent communication skills; • Good listening and empathy skills; • Good time management skills; • Team spirit and flexibility. Benefits • Competitive salary; • Meal vouchers; • Fixed-term, renewable employment contract; • Private health insurance • Sports activities and much more!!