Stockroom Manager (38 hours) - Oxford Street
About this job
JOB MISSION: New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for Managers who can lead a high performing team and manage stockroom operations. We need your passion and the desire to be a true brand ambassador as well as your genuine love for retail and operations. Apply now for the chance to join an incredible team! MAJOR ACCOUNTABILITIES: • Assume full responsibility for the stockroom to ensure smooth operations and contribute to the store's commercial success • Implement and enforce company rules and procedures for maintaining a well-organized and efficient stockroom • Make informed decisions that align with store turnover, considering customer profiles and commercial goals • Monitor and analyse stockroom performance, proposing improvements and addressing concerns as needed • Allocate resources effectively to drive productivity in the stockroom • Collaborate with senior management and the visual merchandising team to maintain a trend-focused and brand-relevant stockroom • Lead recruitment, induction, training, and development of stockroom team members, ensuring adherence to HR policies • Report directly to Store Manager to manage loss prevention effectively • Provide feedback on operational performance and suggest improvements during regular catch-ups with senior management • Collaborate with external business partners to ensure a safe and compliant working environment • Part of the senior team to carry store responsibilities such open/close, store emergency evacuation and any others duties required by the management team. REQUIREMENTS FOR SUCCESS: • Team Player • Proven experience in a supervisory or management position, preferably within a retail stockroom • Ability to lead and coach a team • Knowledge of retail KPIs • Previous experience in retail desirable • Demonstrate customer service skills • A passion for retail operations • Desire to learn • Ability to perform basic maths and general retail operational processes • Understanding of POS register systems • Effective communication skills • Flexible work schedule including weekends and holidays ADDITIONAL BENEFITS: • Competitive compensation • Potential to earn more through our Retail Bonus Scheme • Great development opportunities • Inclusive working environments across all our European locations • Generous staff discount • Project involvement across our European region • Flexible uniform package