Swahili Speaking Digital Trust and Safety Analyst in Athens Greece

About this job

Mercier Consultancy is currently offering an exciting opportunity for a Swahili and English Speaking Customer Support Specialist based in Greece. This role is perfect for Arabic-speaking professionals who are passionate about delivering exceptional customer service and helping customers resolve their inquiries. As a Customer Support Specialist, you will assist customers via phone, email, and chat, providing timely solutions while ensuring a positive customer experience. With comprehensive training, a competitive salary, and excellent career development opportunities, this position is an ideal choice for anyone looking to build an international career in customer service. Requirements • Fluency in Swahili (spoken and written). • Good command of English (minimum B2 level). • Excellent communication and interpersonal skills. • Strong problem-solving abilities and a customer-focused mindset. • Comfortable working with computers and multiple software applications. • Ability to work independently as well as part of an international team. • Previous experience in customer service, call centers, or customer support is an advantage but not required. • Willingness to relocate to Greece if currently living abroad. • EU citizenship or a valid work permit for Greece Benefits • Fully paid training • Stable job and career development opportunities • Attractive salary • Additional health insurance • 50+ benefits and services to choose from • Positive international working environment • Support and learning • Employee referral bonuses We care about our employees' well-being, invest in their future growth, and encourage fun and team-building initiatives!