Wholesale Account Assistant

About this job

Reports to: Wholesale Account Manager Role overview: To support the Head of Department and Wholesale Account Manager in managing the sales process to wholesaler customers. Responsibilities and Duties: • Assist in all aspects of the smooth running of wholesale partnerships. • Support creating Line sheets – per order, per customer. • Check and enter orders in company system. • Confirm delivery windows with Production – follow up with Manager if delays. • Highlight Order changes. • Communicate with customers changes before orders are confirmed. • Wholesale Samples management. • Analysing sell through reports. • Look at customer sites and critique. • Support Manager with preparing for wholesale meetings. Requirements • Minimum 1-2 years’ experience in a Wholesale environment. • Previous experience working with wholesalers including Zalando/Urban/US Dept Stores. • Excellent Excel skills. • Flexible work approach, great communication skills and able to liaise with all departments. • Accuracy with great attention to detail. • Ability to remain calm under pressure, managing multiple projects and working to tight deadlines. • Excellent administration and organisational skills, a keen problem-solver. Benefits • 50% Employee Discount • 24 days holiday per year (plus bank holidays) • A paid day off on your birthday • A paid moving day per year • Hybrid Working Arrangements - 1 day per week WFH after 6 month probation • Pension Scheme • Bonus Scheme • Employee Assistance Programme for you and your family • £500 employee referral bonus scheme • Local Business Discounts (cafés, fitness, beauty etc) • North-West London office location directly located next to good transport links • Casual office dress code (your style of dress is up to you, wear what you feel best in) • Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies) • Regular Office Social Events (e.g. payday socials)