Work in Greece - Norwegian Customer & Partner Support Role

About this job

Are you fluent in Norwegian and passionate about helping customers and business partners? Would you like to live in Greece while working in a dynamic international environment, with the flexibility to work on-site in Athens or remotely from anywhere in Greece? We are looking for Norwegian-speaking Customer Service and Partner Support Representatives to join our growing team. You will support end-users and business partners of a leading online food delivery and quick commerce platform, ensuring high-quality service and a seamless experience. This is a unique opportunity to gain international experience, develop your career in customer support, and enjoy life in one of Europe’s most vibrant countries. Your Responsibilities Customer Service: • Handle customer inquiries via chat, email, and phone • Assist with questions about orders, deliveries, and platform usage • Ensure high-quality customer experiences by following internal procedures • Participate in 10 days of paid training followed by on-the-job nesting in production Partner Service: • Support restaurants and business partners via chat, email, and phone • Provide technical and operational guidance to ensure smooth platform operations • Maintain high-quality interactions and follow internal guidelines • Participate in 15 days of paid training followed by on-the-job nesting in production Both Roles: • Apply professional judgment and maintain customer satisfaction • Collaborate with team members to improve workflows and service quality • Be open to future cross-training opportunities between Customer Service and Partner Service Requirements • Fluent Norwegian (spoken and written) • Very good English skills • Excellent communication and problem-solving skills • Strong attention to detail and empathy for customers and partners • Comfortable using Windows OS, internet tools, and MS Office • Ability to work independently and in a team • Previous experience in customer service, call centers, or support roles is a plus • Willingness to take phone calls and handle sensitive inquiries • Proactive mindset and eagerness to learn Benefits • Flexible work options: on-site in Athens or remote anywhere in Greece • Full relocation package for Athens-based employees: flight, temporary accommodation, and housing support • Competitive monthly salary plus two additional salaries per year • Paid training and onboarding (10–15 days depending on role) • Health insurance and additional benefits • International work environment with colleagues from across Europe • Free online Greek language courses • Modern offices in Athens with comfortable break areas • Career development opportunities and internal mobility • Social events and community initiatives Experience Life in Greece Greece offers a Mediterranean lifestyle with sunshine most of the year, delicious food, rich culture, and easy access to stunning islands for weekend trips. Whether you choose Athens, a coastal town, or an island, you’ll enjoy affordable living, incredible scenery, and a welcoming international community. Ready to start your Norwegian-speaking career in Greece? Apply today and join our Customer and Partner Support team!